How can I return my order?Updated 2 months ago

🇫🇷 Returns from France

You have 15 days after receiving your order to return your items free of charge.

Return in an Ysé store

Visit the store of your choice: your refund will be processed immediately to the card used for payment.

Return via a pick-up point or post office

Request your return via My account > My orders (or directly here), generate your return label, then drop off your parcel.
Your refund (or store credit) will be processed within 10 to 15 business days after drop-off.

Please note: items without their original tag cannot be returned. In-store purchases can only be returned in-store.