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L'équipe Ysé pour vous aider  logo

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VOS QUESTIONS FREQUENTES

How can I return my order?

You have 15 days after receiving your order to return your items free of charge. Visit the store of your choice: your refund will be processed immediately to the card used for payment. Request your return via My account > My orders (or directly here)

How can I return my order? copy

You have 15 days after receiving your order to return your items free of charge. Visit the store of your choice: your refund will be processed immediately to the card used for payment. Request your return via My account > My orders (or directly here)

When will my return be processed?

Your return will be processed within 10 to 15 business days after your parcel is received*. Once your return has been approved, you will receive a confirmation email.From that email, your refund will appear within 5 to 10 business days on the bank ac